Use Screenshare with Quicken Support
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The following steps are only to be used when contacting Quicken Support.
During screenshare, we're not able to control your computer or take any action on your computer system; we can only guide you to the right place on your screen.
Using External Screenshare: If you're using Chrome
- Go to the screenshare website. (https://www.quicken.com/support/screenshare)
- Provide the agent the Support Code and wait for additional instructions.
Using External Screenshare: If you're not using Chrome
Please wait for the agent to provide further instructions.